Logical Software Corporation provides proven call center applications, Computer Telephony Integration (CTI) applications and development tools supported by an experienced Professional Services Group. Our team’s technical skills and in-depth knowledge of call center operations provides the expertise to minimize risk, costs and implementation time for CTI/IVR projects.

Our practical experience includes developing efficient CTI software solutions in diverse call center environments ranging from single to multiple sites with thousands of agents handling tens of thousands of calls per hour. We have worked with industries ranging from large telecommunication enterprises and financial service providers, to government agencies and utilities.

Our solutions have improved our customers’ business services while maximizing the use of their existing telephony and IT infrastructures. To each of our clients we bring a high level of professionalism and in-depth understanding of call center operations, telecommunications technology and the business practices necessary for customer service excellence.

Check out our solutions and products and contact us for an in-depth review of your CTI requirements.