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Improving Call Centre Performance




Logical Software provides...


leadership in advanced technology for converging voice and data communication for customer service centers (call centers and customer contact centers). Our CTI products and applications provide our clients with cost-effective and productive solutions.

To maintain our technology and market leadership, our growing company is looking for quality conscious intermediate and senior developers with a strong background in Windows and UNIX development.

Candidates should be customer-focused team players with excellent problem solving, communication and interpersonal skills. A strong commitment to meeting deadlines is essential. Our compensation and benefits package is highly competitive. Most importantly, we provide a stimulating and supportive environment where our people learn and grow.

We are seeking talented people for the following positions:

Senior Java Servlet Developer
Senior Visual Basic Developer
C (C++/MFC a plus) Windows Programmer
UNIX Developer
Software Tester QA / Technical Support

 

Senior Java Servlet Developer

Are you an energetic Java web developer who has been living, breathing and smelling Java code every day at work for the last 3 years?

Logical Software is seeking talented JAVA developers who have solid experience in JAVA Servlet applications development. Must have experience in developing near real-time high performance and mission critical 24/7 applications in n-tier or enterprise environments

Required Skills:

  • Minimum 3 years JAVA Servlet (browser-based) applications development within a clustered application server environment
  • Developing near real-time applications
  • multi-thread JAVA programming
  • GUI design and development
  • JDBC
  • RMI
  • JavaScript
  • HTML
  • XHTML
  • CSS
  • XML
  • SOAP
  • WebLogic and Websphere
  • Standard SQL

    Knowledge of the following technologies would be an asset:

  • SCHEME
  • AJAX
  • JAVA Mail
  • XML Schema
  • DTD
  • Regular Expression
  • Socket TCI/IP programming
  • Conversant with OOA, OOD, OOP and UML
  • Familiar with JUnit, Ant, Log4j, IDEs
  • Websphere, WebLogic, Apache, Tomcat
  • Strong SQL programming skills
  • Familiar with Oracle and Microsoft SQL database server
  • Windows Network, Windows XP, 2000, 2003, Linux, Solaris

    To apply for this position please reference the position name and forward your resume (in Microsoft Word or Adobe PDF) in confidence to hr@logicalsoft.com




    Senior Visual Basic Developer

    Can you create a VB application to solve any problem or need? Are you a conceptual thinker who has the ability to analyze complex issues and develop effective solutions? Do you have a strong commitment to meet deadlines? If you can answer “YES!” to all of these questions, then please forward your resume to us.

    In addition to 3+ years work experience with VB 6 and client/server development, you should have experience with:

  • Data access technology experience (DAO, RDO or ADO)
  • Accessing SQL database (e.g. MS SQL, Oracle)
  • Using OCX, ActiveX Windows GUI programming

    Knowledge of the following technologies would be an asset:

  • OLE Server
  • Remote OLE Automation
  • Creating ActiveX Control
  • Creating OCX Controls

    To apply for this position please reference the position name and forward your resume (in Microsoft Word or Adobe PDF) in confidence to hr@logicalsoft.com




    C (C++/MFC a plus) Windows Programmer

    Can you create a Windows program using pure C (C++/MFC a plus) code? Are you committed to meeting your promised deadlines? Are you a conceptual thinker, who has the ability to analyze complex issues and develop effective solutions? If you can answer “YES!” to all of these questions, then please forward your resume to us.

    In addition to 3+ years work experience developing Windows applications in VC++ 6 you should have experience with:

  • Creating standalone SDI or MDI application using C (C++/MFC a plus)
  • Creating standalone DLL using C (C++/MFC a plus)
  • Windows SDK, Windows 32-bit API
  • Windows GUI programming In-depth knowledge of:
  • Windows operating systems (e.g. Windows messages, device context, color palette, etc)
  • Using OCX, ActiveX, OLE Automation inside your C (C++/MFC a plus) application

    Knowledge of any of the following technologies would be an asset:

  • Microsoft MFC and VC++ version 6
  • Advanced Windows 95/NT programming techniques
  • Windows 95/NT Socket programming
  • Accessing database (e.g. ODBC, MS SQL, Oracle) using either native Windows
  • API (no third party software involved) or MFC class library
  • Using COM/DCOM object inside C (C++/MFC a plus) applications
  • Creating OLE Server using C (C++/MFC a plus)
  • Creating OLE control using C (C++/MFC a plus)

    To apply for this position please reference the position name and forward your resume (in Microsoft Word or Adobe PDF) in confidence to hr@logicalsoft.com




    UNIX Developer

    Are you a UNIX developer who is familiar with different flavors of UNIX (e.g. Sun, HP, Linux), and advanced UNIX programming techniques, such as:

  • shared memory
  • semaphores
  • pipes
  • inter-process communications
  • RPC
  • socket (TCP/IP) programming
  • database access

    Having the following skills would be an asset:

  • UNIX sysadmin (i.e. install and setup UNIX on a new machine)
  • Setting up Internet software (i.e. proxy, gateway, firewall, web server, etc.)

    To apply for this position please reference the position name and forward your resume (in Microsoft Word or Adobe PDF) in confidence to hr@logicalsoft.com



     

    Software Tester QA / Technical Support

    We are looking for one smart multi-talent person who is familiar with testing enterprise-level software and supporting our software developers and external clients.

    Must have experience in:

  • 2+ years of creating and executing test plans, test scripts, test cases for Functional Testing, System Integration Testing (SIT), User Acceptance Testing (UAT), performance and load testing.
  • 5+ years of Windows Network, Windows XP, 2000, 2003
  • 2+ years of Microsoft SQL and Oracle database server
  • TCI/IP
  • Setup fire wall, router, VPN
  • Trouble shooting skill
  • Excellent verbal and written communication skills
  • 2+ years of Visual Basic
  • 2+ years of C/C++

    Knowledge of any of the following technologies would be an asset:

  • Familiar with automated testing tools
  • Performing load test for web applications
  • Linux, Solaris
  • Websphere, WebLogic, Apache, Tomcat
  • Socket (TCP/IP) programming
  • Multi Threads programming
  • Visual Basic
  • C/C++
  • SQL programming skills
  • HTML, CSS, JavaScript, VB Script

    To apply for this position please reference the position name and forward your resume (in Microsoft Word or Adobe PDF) in confidence to hr@logicalsoft.com









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